David

We have a feedback form on our website. David used it to great effect...


OK, I'M A HUGE FAN! THESE LANTERNS GO EVERYWHERE: CAMPING, ON THE LIVINGROOM MANTLE (DECORATIVE/EMERG. LGHT'G), THERE'S ONE IN THE BACK OF MY TRUCK WITH THE FIRST AID KIT. IN THE GARAGE. THEY'RE EXCELLENT FOR HEATING "4 SEASON" TENTS IN THE WINTER (CAREFUL!), THEY'RE EVERYWHERE, ALL THE TIME!

I'VE GOT 4 SINGLES (1- PLAIN - UCO (MY FIRST! FROM EMS - NO LOGO)), 1- EMS AND 2- REI LOGO MODELS - ALL SILVER), ALSO, I'VE GOT 1- 3 CANDLE MODEL (RED). ALSO, 4 OF THE TEALIGHT HOLDERS - I GOT THE NEW L.E.D. BOTTOM LAST SEASON - VERY COOL!, I HAVE NEOPRENE SOCKS, A PACKABLE REFLECTOR (THAT I PERSONALY SPENT A FEW HOURS POLISHING TO A "MIRROR FINISH" ON THE UNDERSIDE - CUSTOM!), THE WORKS!!

OK - MY PROBLEM. I KEEP 2 LANTERNS HANGING IN THE GARAGE NEAR THE WORKSHOP. 1- SINGLE AND THE TRIPLE. THERE WAS A SMALL ACCIDENT IN THE GARAGE - NOTHING SERIOUS, BUT... 2 DEAD SOLDIERS - VERY BAD! ONE OF MY OLDEST SINGLES GOT MOSTLY CRUSHED - VERY SAD! IT WAS HANGING BY THE CHAIN, OPEN... AND WENT DOWN. THE TRIPLE ALSO FELL BUT NOT AS BAD AS THE SINGLE. THE TRIPLE IS BENT BACK AND IS OK, EXCEPT FOR THE GLASS - THE SINGLE WILL TAKE TIME AND PATIENCE TO RESHAPE THE PARTS BUT IT WILL LIVE TO BURN AGAIN ONE DAY!

SO I WRITE TO SHARE MY PERSONAL TALE OF CANDLE LANTERN DESTRUCTION AND SADNESS AND ASK IF YOU COULD PLEASE SEND ME 2 REPLACEMENT GLASSES (1-SM / 1-LG). I'D BE GLAD TO PAY FOR THE PARTS.

THANKS VERY MUCH,
DAVID


Such a loyal customer will get our red carpet treatment!